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AV-Test which is a renowned name in the domain of independent antivirus research has something to say about the Norton Internet Security 2012, which has successfully claimed the AV-Test Certification for the year 2011. The test was conducted on the Windows 7 (SP1, 32 bit) platform. The result reveals not only the power of the Symantec to dwell with the Internet vulnerabilities (protection), but also bolsters the repair and usability factors, where it scored 4.0 and 5.5 respectively out of the total 6.0. The software when subjected to a perfectly hostile environment with web and e-mail threats both known and unknown came bravely and crossed the industry average, i.e. 97 percent, with 97-100 percent detection rate. It lacked in terms of false-positive detection rate (2-3) and flagged nine known safe files out of 250,000 as being potentially dangerous, however, far below the industry average of 15. With merely 5 seconds addition in the system startup, the impact was quite low than the average stipulated time of 10 seconds. The scan result put the software out of the crowd. It finished an on-demand scan (that is, one that occurs when you click the Scan button manually) of 4.5GB of data in 1 minute, 8 seconds--the second-fastest result in the test group. The on-access scanner (which fires up when you open or save files) completed scanning 4.5GB of files in 2 minutes, 34 seconds; again, that was the second-fastest time among the products that were evaluated. User-interface has been meticulously designed to entertain beginners and advanced users both.

Thus, Norton is a strong contender when it comes to home computer security. However, issues related to installation, activation, update and upgrade can’t be ignored that may pop-up meanwhile. Software conflicts can come on the way, if your PC holds any other security software. In absence of proper console settings, your e-mail client, browser and other web-based application may behave strangely. Accessibility and sharing issues related to programs, network resources and files can happen. With a sole aim to target all the brand has a dedicated platform i.e. Norton Support, where you can escalate any product related issues to get reliable solutions. Experts’ service is accessible over the phone or the Internet. You can also download update, patches and virus removal tools to resolve related issues and to maintain the sound health of your PC.

Third-party computer support providers are too making the best of the soaring Norton market share. A few have successfully inculcated the term ‘Norton Help’ in their service-list. There emergence has reduced the pressure on the brand, alongside provided better options in front of you. So you are choosers, and opportunities lie in front of you, ‘grab it with both hands!’ Their experts can install, activate, update, upgrade and repair the software successfully on any Windows based machine. Besides, they will make sure that the settings pertaining to the Windows Firewall, browser, e-mail, etc. are set to the optimum to block viruses and malware intrusions.

But don’t develop a mentality of calling Norton Number every now and then. Did you ever imagine probable causes of virus and malware infection? Your negligence and apathetic attitude could be a reason. Run legitimate software; avoid navigating to sites that are predicted infectious by your Norton Safe Web features. Use Norton to check bad-guys trying to get access through pussy Facebook News Feed and links, and act swiftly whenever you confront any strange system behavior. Remember, a patient knows better of his health ailment than a doctor.

The author is a technician at Techvedic technologies, a firm that delivers end to end Avast Security to clients. Online computer repair, Bitdefender Internet Security, HP Support, Uninstall Norton are few services offered at this one platform along with many others.