| Being HR professional for good number of years covering almost all aspects of HR in some point of time from - Recruitment, Training, Employee Engagement, Compensation, Performance to Processes has left me puzzled figuring out the most complex piece of the whole HR or employee life cycle. Failed to figure out I started trying to look for the least complex piece so that I could start focusing on simplifying or streamlining it at my current place where I am responsible for managing overall HR. HR Team which manages employees or say the most valuable resources is no more just a supportive cost function of any organization. With its evolving roles and responsibilities, it's now partnering with business leaders' team in strategic planning to achieve goals. This partnership with core strategic team has elevated the expectation bar for HR leaders as their team's performance has bigger and more visible impact now. Organizations are growing and so is their employee strength along with the complexity of HR processes to support increasing business. Obvious expectation from HR team is to attract the RIGHT TALENT. Definition of this 'RIGHT TALENT' varies from highly qualified to with most relevant experience, with winning spirit to adaptable attitude which can be attracted and retained with minimum cost. Hiring the right talent is not the only challenge; In-fact bigger challenge is to retain or engage such talent within organization. Retaining such 'smarter by every day' talent requires access to tremendous learning opportunities on the job as well as formal learning programs. On the job learning requires the domain learning as well the peripheral learning opportunities, not to mention the formal learning programs. Organization needs to ensure building employee capabilities by identifying the gaps before or after their performance appraisals. Any additional built capability and the improved performance due to this means the impact on employee's expectations around their compensation revision during the appraisal or even any greener pasture out there in the form of business rival. Employee Engagement is no more only about the excellent work culture in the form of fancy office in expensive location, providing very flexible work timings as well as place of their choice to work. It is also not even spending money on team activities and exotic outings or even expensive holidays gifts. Along with each and every item listed above and many more missed out, It's also about the daily work experience. As HR leaders we all know the importance of each and every point mentioned above and that is why we knit all threads or say bring all the pieces together in the form of having people dedicated for recruitment, training, compensation, employee grievances depending the budget and our convincing power towards the core leadership team, however, to my experience our efforts are diluted while selecting the right tools and technology to equip our employee well so that they can be most efficient rather than tied up with every day operational tasks. This daily work experience right from getting ready for office till your employee reach back home. It could be in the form of marking attendance to applying for the leave in some urgent situation. This experience is dependent on the kind of tools and technologies you have equipped your employees so that they can focus most on their core work rather than struggling with operational tasks. How HR team can provide the most efficient environment for its employees? The answer lies in 'LET THE EXPERT TAKE CARE OF IT' and the Expert is A HR SYSTEM which can ease daily work life of employee as well as HR team. Daily operational tasks consume most of their productive time, which could otherwise be used for more critical tasks required for strategic partnership with the business. So now what's the next challenge for HR leaders - find the RIGHT SYSTEM. How? What Should be the criteria to figure out the best option where there are hundreds of HR systems available in market? Let's discuss this in my next article to explore and close. |
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